Run your Airbnb rentals on autopilot—with AI built in

One affordable PMS for Airbnb hosts—24/7 AI guest messaging, unified calendar sync, Smart Messages, review tools, and team workflows. Clear per-listing pricing, no hidden fees, no enterprise markup.

AI guest messaging, 24/7 — Instant replies grounded in your setup; sentiment analysis steps in and alerts you when negative emotions or risk appear.
Reviews that convert — Sentiment‑based review likelihood, automated chase, and optional auto‑review for happy stays.
Calendar & team ops — Airbnb + Booking.com calendar sync, Smart Messages, task reminders, check‑in forms, and shared calendars.

Features

Why hosts choose Hanyhost

A focused PMS for short-term rentals—guest communication and operations in one place, without bloated enterprise software.

AI guest communication

Replies grounded in your listing data—with continuous learning and sentiment-aware handoff when guests need a human.

Instant answers to FAQs

Check‑in, WiFi, parking, house rules, and appliances—answered instantly from your listing configuration.

Sentiment-aware takeover

Monitors tone across the thread. When frustration, anger, or high-risk issues appear, auto-reply stops and you’re notified immediately—so you take over before a small issue becomes a bad review.

Early check‑in / late check‑out

Offers policy‑aligned times using your calendar and listing groups; escalates when a manual decision is needed.

24/7 in your tone & language

Your templates and policies applied consistently—English, French, Spanish, German, Italian, and Chinese supported.

Continuous learning

Every conversation refines context—listing setup, policies, commitments made in-thread, and notes you add—so replies stay accurate as your portfolio and guests evolve.

Calendar, messages & team ops

Run availability, scheduled guest messages, reviews, and field work from one place.

Unified calendar

Multi‑listing timeline for Airbnb, Booking.com, and custom bookings—block dates, set prices, and sync calendars in one view.

Smart Messages

Rule‑based messages at inquiry and reservation milestones—templates, merge tags, and a scheduled queue you can pause or edit.

Review intelligence

LLM sentiment scoring (0–10) on the full chat history—chase reviews only when mood is positive, pause when emotions turn negative.

Task automation

Remind cleaners and teammates for cleaning, laundry, keys, and checkout—via SMS, email, or Telegram, with checklists and forms.

Check‑in forms

Branded guest arrival forms—collect arrival time and contact details; embed links in Smart Messages and view data on the booking.

Shared calendars

Read‑only links for teammates—reservations and blocked dates only, no prices or private notes.

Tailored for every host

Solutions for solo hosts, co‑hosts, and agencies

Whether you manage one listing or a growing portfolio, Hanyhost is a PMS that fits solo hosts, co‑hosts, and agencies—without the complexity of legacy tools.

Single‑property host

Stop being on call 24/7. Instant answers to FAQs; alerts only for real issues.

Multi‑property owner (2–10)

One calendar and Smart Message rules across listings; standardize replies and coordinate cleaners without context switching.

Co‑host / Superhost assistant

Meet response‑time targets at scale; impress owners with consistent comms.

Property manager / agency

Deflect repetitive guest tickets, run task rules at scale, share read‑only calendars with ops staff, and escalate with context.

New host (launch stage)

Protect early reviews with instant replies; start with our ready templates.

FAQ

Answers to common questions

Built from hosting experience: messaging, calendar, Smart Messages, reviews, and team ops in one place.

You approve templates and scope; replies are grounded in your listing data and improve with continuous learning from each thread. When sentiment turns negative or a situation is high-risk, auto-reply stops and you take over with context.

Yes. Hanyhost is a property management system for short-term rentals: unified guest inbox, calendar (Airbnb + Booking.com), Smart Messages, review tools, task automation, check-in forms, and shared calendars—priced per listing. You still invite Hanyhost as an Airbnb co‑host for messaging access; on-site work stays with your cleaners and teammates.

For lockouts, leaks, noise, or other emergencies, sentiment and intent detection trigger immediate human takeover—push and Telegram alerts with a concise summary (unit, guest, issue, suggested next step) instead of an automated reply.

Hanyhost automates AI guest replies (with sentiment-aware handoff and continuous learning), Smart Messages at key stay milestones, calendar availability and pricing (Airbnb + Booking.com sync), sentiment-based review chase, team task reminders, shared read‑only calendars for ops, and guest check‑in forms—all from one subscription per listing.

Use AI auto‑reply for conversational messages in the inbox—grounded in your listing config—and Smart Messages for scheduled, rule‑based sends (templates, triggers at inquiry or reservation milestones). Add policies and property details once; Hanyhost handles FAQs instantly and escalates anything unclear.

Hanyhost detects the guest’s request, checks your configuration and calendar signals, then responds with policy‑aligned options (e.g., earliest check‑in time or latest check‑out). If availability is required or fees apply, it asks a brief clarifying question and sets expectations. When a manual decision is needed, it escalates to you.

Most hosts set up in minutes by adding listing info and selecting templates. You can start with one listing and expand after seeing the results.

Simple: $7.99/month per listing with a 14‑day free trial. No contracts. Cancel anytime.

Solo hosts, multi‑property owners, co‑hosts, and agencies benefit. New hosts use it to protect early reviews with instant replies.

Yes. Hanyhost can send polite review reminders when the conversation context and sentiment indicate a high likelihood of a positive review. Timing and tone adapt to the chat history, and reminders are avoided after sensitive or unresolved issues.

Automation improves response metrics by sending instant, accurate replies and by escalating complex issues instead of guessing. Guests get quick answers; you step in only when a human touch is needed—leading to faster responses and higher satisfaction.

Hanyhost analyzes conversation sentiment and risk. When negative emotions, complaints, or emergencies are detected, the assistant stops auto-replying and notifies you so you can respond personally. Review chasers also pause when sentiment is no longer positive.

Yes. Link each Airbnb listing to a Booking.com room, sync calendars, and manage availability and prices from the unified calendar. Guest messaging and co‑host connection remain centered on Airbnb; Booking.com is supported for calendar and reservations.

AI auto‑reply reads incoming guest messages in your chat thread and drafts contextual replies from your listing configuration. Smart Messages are scheduled sends you define with rules and templates (e.g., day before check‑in)— independent of what the guest just typed. Most hosts use both.

Testimonials

What our Customers Says

Don’t just take our word for it—hear it straight from the people who matter most - our clients.

"This app is a total game-changer! It saves me so much time by letting me reply to guest inquiries instantly. No more scrambling to type out the same answers—everything is automated and personalized. My response rate has never been better!"

Villavan P.

Airbnb superhost

"I used to stress over responding quickly to guests, but this app makes it effortless! The AI-powered replies are spot-on, and I love how professional they sound. My bookings have increased just because I respond faster!"

Romain B.

Airbnb host

"This app is a lifesaver! I no longer have to be glued to my phone to keep up with guest messages. The automated responses are natural and helpful, and my guests love the quick communication. A must-have for any serious host!"

Nicolas S.