AI co‑host for your Airbnb listings.

AI co‑host that automatically replies to guest messages, handles early check‑in, late check‑out, luggage, local info, and escalate important matters.

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Features

Why hosts choose Hanyhost

Save hours, protect response rates, automate early/late decisions, and sleep through the night.

Instant answers to FAQs

Check-in, WiFi, parking, house rules, appliances—answered instantly.

24/7 coverage in your tone

Your templates and policies applied consistently at any hour.

Smart escalation

Detects real issues (lockouts, leaks, noise, refunds) and pings you with a concise summary and next step.

Early check‑in / late check‑out

Automatically offers times based on your policy and calendar; asks clarifying questions and sets expectations.

Luggage and local info

Share trusted storage options and local tips automatically.

Special requests

Handles discounts and add‑ons with guardrails so you stay consistent.

Response‑time protection

Instant replies that protect your response metrics and search rank 24/7.

About Us

Built by hosts, designed for real‑world hosting

We’ve managed 200+ listings over 10 years. Hanyhost was built to answer FAQs instantly, handle early check‑in/late check‑out within your rules, and escalate urgent issues—so you’re not on call 24/7.

Your policies and templates drive every reply. When information’s missing or a human touch is required, Hanyhost asks a quick clarifying question or routes the issue to you with context.

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Tailored for every host

Solutions for solo hosts, co‑hosts, and agencies

Hanyhost addresses the distinct pains of each segment so you convert more bookings with less effort.

Single‑property host

Stop being on call 24/7. Instant answers to FAQs; alerts only for real issues.

Multi‑property owner (2–10)

Standardize replies across listings, reduce context switching, protect SLAs.

Co‑host / Superhost assistant

Meet response‑time targets at scale; impress owners with consistent comms.

Property manager / agency

Deflect repetitive tickets; escalate with context; cut after‑hours volume.

New host (launch stage)

Protect early reviews with instant replies; start with our ready templates.

Pricing

Simple pricing

14-day free trial. $5/month per listing. Cancel anytime.

STARTING FROM

$ 5/month per listing

  • Instant answers to guest FAQs
  • Early check‑in / late check‑out automation
  • Smart escalation for real issues
  • Protects response‑time metrics
  • iOS & Android apps
  • 14‑day free trial
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FAQ

Answers to common questions

Built from hosting experience: instant answers, smart escalation, simple pricing.

You approve templates and scope; replies are grounded in your listing data and rules. Anything outside policy is escalated to you instead of being auto‑answered.
No. Hanyhost deflects repetitive guest questions and routes real issues with context. Keep your PMS for reservations/ops and your team for on‑site tasks.
For lockouts, leaks, or noise issues, Hanyhost escalates immediately with a concise summary (unit, guest, issue, suggested next step) and notifies the right person per your SOPs.
Common automations include instant answers to FAQs, scheduled check‑in/out instructions, reminder messages, escalation for issues, review prompts, and basic task notifications. Hanyhost can also notify cleaners when a guest confirms they have checked out in the chat. Separate tools can automate pricing and calendar sync; Hanyhost focuses on guest messaging and smart triage.
Create templates for key moments (inquiry, booking confirmed, day‑of check‑in, mid‑stay, check‑out). Add your policies and property details, then enable triggers so guests get timely, on‑brand replies. Hanyhost detects FAQs and replies instantly; anything unclear is escalated to you.
Hanyhost detects the guest’s request, checks your configuration and calendar signals, then responds with policy‑aligned options (e.g., earliest check‑in time or latest check‑out). If availability is required or fees apply, it asks a brief clarifying question and sets expectations. When a manual decision is needed, it escalates to you.
Most hosts set up in minutes by adding listing info and selecting templates. You can start with one listing and expand after seeing the results.
Simple: $5/month per listing with a 14‑day free trial. No contracts. Cancel anytime.
Solo hosts, multi‑property owners, co‑hosts, and agencies benefit. New hosts use it to protect early reviews with instant replies.
Yes. Hanyhost can send polite review reminders when the conversation context and sentiment indicate a high likelihood of a positive review. Timing and tone adapt to the chat history, and reminders are avoided after sensitive or unresolved issues.
Automation improves response metrics by sending instant, accurate replies and by escalating complex issues instead of guessing. Guests get quick answers; you step in only when a human touch is needed—leading to faster responses and higher satisfaction.
Testimonials

What our Customers Says

Don’t just take our word for it—hear it straight from the people who matter most - our clients.

"This app is a total game-changer! It saves me so much time by letting me reply to guest inquiries instantly. No more scrambling to type out the same answers—everything is automated and personalized. My response rate has never been better!"

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Villavan P.

Airbnb superhost

"I used to stress over responding quickly to guests, but this app makes it effortless! The AI-powered replies are spot-on, and I love how professional they sound. My bookings have increased just because I respond faster!"

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Romain B.

Airbnb host

"This app is a lifesaver! I no longer have to be glued to my phone to keep up with guest messages. The automated responses are natural and helpful, and my guests love the quick communication. A must-have for any serious host!"

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Nicolas S.

Airbnb host

CONTACT US

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Love to hear from you!

Our Location

Suite D, 6/F., Ho Lee Comm. Bldg., d'Aguilar St., Central H.K

How Can We Help?

info@hanyhost.com

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